6/21/2023 0 Comments Lenovo yoga duet 3i reviewBut they do a lot of other stuff too that I don't need these two devices to do, and they cost like $400 each. I may simply junk the M8's and buy two iPad Mini's, because I KNOW that they can stream everything into my stereo. I may do that (~$50!), but Why should I have to?!! Why can't Lenovo understand their own devices? Why should I pay $50 to have someone other than lenovo help me figure out why the m8 isn't doing something very basic? He said that I could call the 800 number for the Geek Squad and for a fee they would remote into my computer(s) and into the tablet and get it to work. When I told him that I already had and that Lenovo sent me to the Geek Squad, he basically shrugged his shoulders. When I finally did, he said that the Geek Squad does repairs, but does NOT help people figure out how to use devices. I drove 40 minutes to the Best Buy in Poughkeepsie, NY. She thanked me for my patience, and we said goodbye. When I asked what I was supposed to do then - and I asked if there were any live Lenovo support people anywhere - like at a Lenovo store - to which I could bring the tablets and have them show me how to transfer files onto them in person, she said, "Yes! Go to the Geek Squad at Best Buy." There is a Best Buy about a 40-minute drive from me, so I reluctantly said OK, I would do that. Finally she said she didn't have any more suggestions. We tried transferring files via USB cable, and via bluetooth. I spent about 45 minutes on the phone with her trying different things, having her put me on hold several more times while she researched, and tried more things. The third time I called, I did get a woman - heavy accent - who listened, put me on hold, and then did get back to me. No callback, even though they HAD my number because I had registered for a callback from customer service. The first two times, I got women who listened to my issue, asked to put me on hold while they researched, kept me on hold for about 4 minutes each time, and then disconnected me. I tried calling Lenovo Technical Support.
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